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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shala Clow

June 14, 2024

5  out of  5 rating by Shala Clow
"State Farm has made a stressful situation so easy, everyone has been so nice, helpful and understanding! I recommend State Farm to my friends and family and will continue using them for my insurance. I am very satisfied with the services they provide and can’t thank them enough!"
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Elijah Cooper

June 12, 2024

5  out of  5 rating by Elijah Cooper
"called in because the website wasnt working, Colton picked up the phone and was extremely helpful in getting me what i needed an pointing me in the right direction!"
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Anaiah Payne

March 7, 2024

4  out of  5 rating by Anaiah Payne
"I've always had great experiences with this agent and their team. Even though I live a few hours away and haven't lived in Decatur in 5 years or so, I decided to stay loyal with this agent. However, today I had a unprofessional experience with Rodrigo that has caused me to look for an agent in my town (was going to anyway, I was just being a snail about it). I simply called to see why there was an increase in my insurance because life happens & I wasn't paying attention to my previous paid payment, so I just wanted clarification. He told me rates went up and I simply asked why wasn't I notified because I didn't know if I had missed an email or mail regarding it. His response was "we don't notify you of rate changes. You don't get notified when prices of Oreos goes up when going to Walmart." How can you compare increased prices of Oreos (a non-essential item) to car insurance (a essential item paid MONTHLY) increasing in price? Common sense would tell you anyone would want to know if their car insurance cost is going to increase & why. The added snide comment was both unnecessary and simply illogical/dumb. HOWEVER, with today put aside, I would still recommend this agent."
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Jennifer Park

December 29, 2023

5  out of  5 rating by Jennifer Park
"Al and his office staff are the best. If you want an agent that cares about his clients he is the one! Thanks Al and Rodrigo for taking care of me all year long. Happy New Year!!"
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Tyler Thompson

December 14, 2023

5  out of  5 rating by Tyler Thompson
"Rodrigo is top notch as always! Friendly and pleasant to speak with, and efficient in getting things done. Will continue to use state farm Al Schelling due to him."
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Patti Bolt

December 10, 2023

5  out of  5 rating by Patti Bolt
"Thanks Rod for helping me get my insurance lower and moved over quickly! Appreciate you all!"
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Nicole Soares

December 8, 2023

5  out of  5 rating by Nicole Soares
"THANK YOU Rodrigo, Al, & Lisa for your knowledge, professionalism, & willingness to help!"
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Aaron Gerling

December 8, 2023

5  out of  5 rating by Aaron Gerling
"Great staff and very friendly! We appreciate all of Rod and Al's on getting our policies moved over! Thanks guys!"
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Trisha Gerling

December 8, 2023

5  out of  5 rating by Trisha Gerling
"Awesome service, very friendly! We appreciate all of the hard work you guys did to get our insurance started with no delays! Thanks, Rod!"
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Tristan Brown

December 6, 2023

4  out of  5 rating by Tristan Brown
"I walked in about 10 minutes before they closed for Thanksgiving. One of the workers stayed over for about a hour getting me the best rates. When it came down to payment I was extremely satisfied with my monthly rate. Everyone in the office was easy going nice friendly and upstanding."
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Peyton Miller

December 4, 2023

5  out of  5 rating by Peyton Miller
"Love the deals! Everyone is so helpful and friendly and the communication is great! Rod was especially helpful!"
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Austin Faith

December 4, 2023

5  out of  5 rating by Austin Faith
"Very helpful! Got both car insurances done quick, easy and cheap!"
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Judy Hedges

December 1, 2023

5  out of  5 rating by Judy Hedges
"Great prices on car and renters insurance. Al and the reps are very nice and answers all questions. Very professional and wouldn't switch for no reason. Great. Keep up the awesome work."
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Rico Soares

November 29, 2023

5  out of  5 rating by Rico Soares
"Al Schelling is a great agent and his entire staff is awesome! Al, Rodrigo and Lisa are incredibly helpful and knowledgeable! If are in need of Auto and Home insurance contact them!"
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cole phillips

October 12, 2023

5  out of  5 rating by cole phillips
"Al and his employees are great! After speaking with Colton specifically, he was super helpful and made my experience easy."
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D'Anthony Hopkins

October 12, 2023

5  out of  5 rating by D'Anthony Hopkins
"Colton has great energy and knowledge in everything insurance! 10/10 recommend Al Schelling’s office!!!"
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Shaney Youth

October 6, 2023

5  out of  5 rating by Shaney Youth
"Good customer service!"
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May Ray scrubbie galz

September 21, 2023

1  out of  5 rating by May Ray scrubbie galz
"These are very nice people where I was at the other day but I will not do insurance with them because of certain reasons that my family has gone through and Mom and I have gone through some man hit us on the side the other day it was his fault so I don't do any business with State except when somebody hits us and that is there insurance"
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Danielray Pickrel

August 23, 2023

5  out of  5 rating by Danielray Pickrel
"Great phone call."
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David Patrick

July 7, 2023

5  out of  5 rating by David Patrick
"Al Shelling was very helpful when I was checking around on insurance and when he said he would call me back he did. The staff was very friendly and professional. Everyone works together to take care of their clients. I would definitely recommend his insurance office. I called two or three different times and he was busy his staff would take the information and were very helpful and took care of the problem. You always get to talk to someone. Great staff to work with. Love to be able to call and I get to talk to a real person instead of an answering machine. Thanks a lot Al Shelling, David Patrick"
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Marcia Taylor

July 5, 2023

5  out of  5 rating by Marcia Taylor
"Very nice people that are knowledgeable in their field of work also comfortable office setting makes you feel welcomed."
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Sarah Shupenus

June 27, 2023

5  out of  5 rating by Sarah Shupenus
"Working with Al is always an easy and timely experience, and I always walk away feeling confident in his services and advice. Everyone should be so lucky to have an insurance agent like Al."
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Ryan Myers

June 26, 2023

5  out of  5 rating by Ryan Myers
"Staff is very helpful and prices are very reasonable"
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Jade Kline

June 23, 2023

5  out of  5 rating by Jade Kline
"Al is phenomenal...From the beginning, I've been thoroughly impressed by the impeccable service offered by his team. From calling Al at 2:00 AM in need of an emergency copy of my insurance while on a business trip, to needing expanded coverage in a short amount of time, he's always there. Al makes sure my insurance is covered so I do not have to worry about the policy termination dates and updates. I'm always confident that my family is covered, and my assets are safe. I cannot recommend this agency enough."
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joe s

June 23, 2023

5  out of  5 rating by joe s
"I made a call to this agency to inquire about the possibility of switching insurance providers. After I made that call, Al came and met with me at my place of work to understand my insurance needs. He knew nothing about me, nor my budget, and he arrived on site ready to win my business. Not only is he an expert in insurance, he truly cares about his customers. He wants to understand you, the individual, and your needs as a consumer. Needless to say, he won my business that day... Al has been my representative for home, life, and auto for over two years now, and I have not had a single issue. This agency is first class. With insurance, you simply cannot afford anything less."