State Farm® Insurance Agent Al Schelling
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike & Becky Hill
April 20, 2026
"Lisa Hopkins, State Farm Decatur, IL! Very professional, knowledgeable, and friendly!!!"
Ahmad Jibawi
April 15, 2026
"I had a great experience, Lisa and Al, They provided reliable coverage, handled my claims efficiently, and made the entire process straightforward and stress-free. Definitely recommend"
"Thank you so much for the kind review. Lisa has been working with me for 13 years now and does a fantastic job taking care of our customers! We appreciate your business. "
Christian Randle
April 14, 2026
"All around great insurance Agency! Al and his team goes above and beyond whenever I need help with something. Lisa and Emma has been great to deal with when I need help with my policies as well. I would give a million stars if I could. You all keep it up!!"
"Thank you so much Christian. One business owner looking out for another! I’m happy we are able to take care of you! "
Ryder Matteson
April 13, 2026
"Very forward and quick service. Pleased to be able to get service from them!"
"Thank you Mr Matteson. It is our pleasure to take care of you! We appreciate your business! "
erica alford
February 17, 2026
"Al Schelling and his team are top notch! They always go above and beyond for their guests! We have been with State Farm for two generations well over 40 years. Thank you Al, for all you do for us!"
"Thank you for the kind words Erica! We love having generations stuck with us and it’s a testament to what we’re trying to do as an agency and as a company. We appreciate your friendship and your business! "
daniel allard
January 30, 2026
"Emma is truly amazing. Always very informative and helpful."
"Thank you for letting us know about the service you received from Emma! She does a fantastic job for us and truly cares about all of our customers. "
Terri Napiersku
January 28, 2026
"Everyone at this office is top notch! Al always goes above and beyond! And Lisa really takes care of me! They are the best!!"
"Thank you for being such a loyal customer over the years. I still remember many years ago sitting with you and your husband at the kitchen table at your house getting all of the insurance lined up. "
Margaret Borah
January 21, 2026
"I have had nothing but positive experiences with this office. Scott always answers my questions quickly and has helped me figure out my insurance needs as my life changes. I would give them 10 stars if I could!"
"10 Stars!! I love it. Thank you so much Margaret. Scott does a fantastic job for us! "
Coby Crafton
January 9, 2026
"Wonderful experience fast and easy service. Never had an issue getting what I need!"
"Thank you Coby! We are happy to take care of you and appreciate your business! "
Heather Santella
December 29, 2025
"They have been so helpful in all of our auto/home insurance needs. They are the best do deal with and so friendly."
"Thank you so much for sharing Heather and we appreciate you and your family as customers! "
Kim Whiteside
December 17, 2025
"Very helpful and quick response to my questions"
"Another 5 star review! Thank you Mr Whiteside as this is always our goal! "
james parks
December 16, 2025
"Al Schelling and his staff have gone above and beyond on multiple occasions to assist my family and businesses with our insurance needs. Al Schelling has always made himself personally available to us for any questions or concerns about our coverage. Thank you, Al"
"It has been a pleasure taking care of your family over the years too. We appreciate your continued loyalty to State Farm and our office! "
Captn Morgan
November 26, 2025
"Al Schelling's staff are the best. Lisa is amazing, she is always willing to help in any way that she possibly can. I have home and auto insurance with St. Farm I have been a customer for over 25 yrs."
"We are thankful to have you as a customer for 25 years! Lisa has been working with me for over 12 years and does a wonderful job! Hard to find a nicer human out there. "
Ryan Raleigh
November 24, 2025
"Al and his staff are great to work with!"
"Thank you Ryan! I’m very proud of how hard my team works to take care of our customers! We appreciate you as a customer! "
Darshay Hill
November 3, 2025
"I’ve never had a bad encounter with anybody here. They are always fast, friendly, and efficient if I need to make contact and I love it!"
"Thank you so much for the kind words Ms. Hill. It is our pleasure taking care of your insurance needs!"
Melissa Aldridge
October 30, 2025
"I have to work with A LOT of insurance companies for my job and the Schellings with State Farm are two of the best. Al's staff is always so kind, efficient, and professional. Thank you for making my workday a little brighter!"
"Melissa that means an awful lot and we enjoy with you as well! Looking forward to many years to come! "
Kathy Stull
October 8, 2025
"Al and his team have been excellent to work with!"
"Thank you Kathy! We strive for 5-star service all the time! "
Wendy Zindars
October 2, 2025
"Awesome people!!"
"Thank you Wendy! We appreciate your business and enjoy taking care of you! "
Jeremiah Sampson
September 22, 2025
"OMG how great is Lisa Hopkins from State Farm. As an out of town investor in the area Lisa is my absolute go to. She is always quick to respond and has always come in with a really fair quote and will actually go and look at properties that i may intend to buy whether or not I actually do. My business operates better with her on my side. She's an asset!!!"
"Jeremiah, thank you for your fantastic feedback! I'm delighted to hear that Lisa has been such a valuable resource for you. Her dedication and responsiveness are truly commendable, and I'm glad she's making a positive impact on your business. If there's anything more we can do for you, just let us know!"
MIchael Bresnan
September 19, 2025
"Timing is not everything but it can be important. In today's mail I received a mailing from Al Schelling and the time was perfect as my present insurance was up for renewal for more money than before. I called Al's office and reached Lisa who handled everything that I needed for new homeowners insurance and new auto insurance and saved me money in the process. It was a joy to have Lisa make my day outstanding with her superior handling of my situation. It was a great way to start the weekend."
"Thank you, Michael! I'm glad to hear that the timing of our mailing worked out perfectly for you. It's wonderful that Lisa was able to assist you with your insurance needs and help you save money. We appreciate your kind words and are always here to make your experience as smooth as possible. If you need anything else, feel free to reach out!"
A.L. Lawrence
September 11, 2025
"Al Schelling and his team at State Farm are absolutely outstanding! From the very first conversation, Al was professional, knowledgeable, and genuinely cared about making sure I had the right coverage for my needs. He takes the time to explain options clearly, answer questions thoroughly, and always makes me feel valued as a client. The customer service is exceptional quick responses, friendly support, and true attention to detail. I highly recommend Al Schelling to anyone looking for an insurance agent who goes above and beyond."
"Thank you for your wonderful feedback! I'm happy to know that you felt valued and well-supported by our team. It's great to hear that the service and attention you received met your expectations. If you ever have more questions or need assistance, feel free to reach out anytime!"
Teri Hammel
September 11, 2025
"So happy with great customer service! Saved me money and made me feel heard and cared for. Thank you Lisa Hopkins."
"Thank you, Teri! I'm glad to hear that Lisa provided you with excellent service and helped you save money. We always aim to make our customers feel valued and supported. If you have any more questions or need assistance, feel free to reach out anytime!"
Susan Phillips
September 9, 2025
"I needed to get a form and Scott handled it for me. Thank you"
"We are happy to help! "
David Mccauley
September 9, 2025
"Always available!"
"Thank you, David! I'm glad to know you find our availability helpful. If you ever need anything else, feel free to reach out!"
Brizzy Buzzy
August 29, 2025
"He always is so nice 😊"
"Thank you! I'm happy to know that you appreciate the service. Let us know if there's anything else we can assist you with!"