State Farm® Insurance Agent Al Schelling
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathy Stull
October 8, 2025
5
out of
5
rating by Kathy Stull
"Al and his team have been excellent to work with!"
We responded:
"Thank you Kathy! We strive for 5-star service all the time! "
Wendy Zindars
October 2, 2025
5
out of
5
rating by Wendy Zindars
"Awesome people!!"
We responded:
"Thank you Wendy! We appreciate your business and enjoy taking care of you! "
Jeremiah Sampson
September 22, 2025
5
out of
5
rating by Jeremiah Sampson
"OMG how great is Lisa Hopkins from State Farm. As an out of town investor in the area Lisa is my absolute go to. She is always quick to respond and has always come in with a really fair quote and will actually go and look at properties that i may intend to buy whether or not I actually do. My business operates better with her on my side. She's an asset!!!"
We responded:
"Jeremiah, thank you for your fantastic feedback! I'm delighted to hear that Lisa has been such a valuable resource for you. Her dedication and responsiveness are truly commendable, and I'm glad she's making a positive impact on your business. If there's anything more we can do for you, just let us know!"
MIchael Bresnan
September 19, 2025
5
out of
5
rating by MIchael Bresnan
"Timing is not everything but it can be important. In today's mail I received a mailing from Al Schelling and the time was perfect as my present insurance was up for renewal for more money than before. I called Al's office and reached Lisa who handled everything that I needed for new homeowners insurance and new auto insurance and saved me money in the process. It was a joy to have Lisa make my day outstanding with her superior handling of my situation. It was a great way to start the weekend."
We responded:
"Thank you, Michael! I'm glad to hear that the timing of our mailing worked out perfectly for you. It's wonderful that Lisa was able to assist you with your insurance needs and help you save money. We appreciate your kind words and are always here to make your experience as smooth as possible. If you need anything else, feel free to reach out!"
A.L. Lawrence
September 11, 2025
5
out of
5
rating by A.L. Lawrence
"Al Schelling and his team at State Farm are absolutely outstanding! From the very first conversation, Al was professional, knowledgeable, and genuinely cared about making sure I had the right coverage for my needs. He takes the time to explain options clearly, answer questions thoroughly, and always makes me feel valued as a client. The customer service is exceptional quick responses, friendly support, and true attention to detail. I highly recommend Al Schelling to anyone looking for an insurance agent who goes above and beyond."
We responded:
"Thank you for your wonderful feedback! I'm happy to know that you felt valued and well-supported by our team. It's great to hear that the service and attention you received met your expectations. If you ever have more questions or need assistance, feel free to reach out anytime!"
Teri Hammel
September 11, 2025
5
out of
5
rating by Teri Hammel
"So happy with great customer service! Saved me money and made me feel heard and cared for. Thank you Lisa Hopkins."
We responded:
"Thank you, Teri! I'm glad to hear that Lisa provided you with excellent service and helped you save money. We always aim to make our customers feel valued and supported. If you have any more questions or need assistance, feel free to reach out anytime!"
Susan Phillips
September 9, 2025
5
out of
5
rating by Susan Phillips
"I needed to get a form and Scott handled it for me. Thank you"
We responded:
"We are happy to help! "
David Mccauley
September 9, 2025
5
out of
5
rating by David Mccauley
"Always available!"
We responded:
"Thank you, David! I'm glad to know you find our availability helpful. If you ever need anything else, feel free to reach out!"
Brizzy Buzzy
August 29, 2025
5
out of
5
rating by Brizzy Buzzy
"He always is so nice 😊"
We responded:
"Thank you! I'm happy to know that you appreciate the service. Let us know if there's anything else we can assist you with!"
Nicole Soares
July 26, 2025
5
out of
5
rating by Nicole Soares
"Lisa is incredibly knowledgeable, professional, and approachable. She takes the time to listen, answer every question thoroughly, and make sure you feel fully informed before making any decisions. Her attention to detail and commitment to her clients is truly exceptional. What impressed me most was her genuine care. Whether it was a simple policy update or guidance through a claim, Lisa is always quick to respond, clear in her communication, and endlessly patient. It’s rare to find someone so dedicated and trustworthy in this industry."
We responded:
"Thank you, Nicole, for your wonderful feedback! I'm delighted to hear about your positive experience with Lisa. Her dedication and professionalism truly shine through, and it's great to know she made you feel informed and supported. We’re always here to assist with any of your insurance needs!"
Sierra Santella
June 9, 2025
5
out of
5
rating by Sierra Santella
"Al helped me with my homeowners insurance and everything!! Definitely recommend him!!"
We responded:
"Thank you, Sierra! I'm happy to hear that we were able to assist you with your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Mikaela Wattleworth
May 20, 2025
5
out of
5
rating by Mikaela Wattleworth
"Colton is fantastic! I called in, and he was able to save me lots of money on my car insurance! His customer service went above and beyond."
We responded:
"Thank you, Mikaela! I'm glad to hear that Colton was able to assist you with your car insurance and provide such excellent service. It's wonderful to know he made a positive impact. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Julia Quinlan
May 8, 2025
5
out of
5
rating by Julia Quinlan
"Al Schelling’s State Farm office has the nicest staff. They all go above and beyond for you and your family. I have been with State Farm now for 10+ years and now my child has life insurance that will be paid off before he even leaves the nest that sounds like a set up for success. Thank you Al Schelling and awesome staff!"
We responded:
"Thank you Julia and I heard that we were able to save you some $$ on your insurance!"
Chris G
November 19, 2024
5
out of
5
rating by Chris G
"Very nice people here"
We responded:
"Chris, thank you for your kind words! We're glad you had a positive experience with our team. If you ever need anything else, we're here to help. - Al Schelling - State Farm Insurance Agent, Decatur, IL"
chantelle garmon
October 11, 2024
5
out of
5
rating by chantelle garmon
"Really nice and friendly people"
We responded:
"Chantelle, Thank you for your kind words! We're glad you found our team nice and friendly. If you ever need anything, we're here to help! - Al Schelling - State Farm Insurance Agent, Decatur, IL"
Deb Watkins
October 10, 2024
5
out of
5
rating by Deb Watkins
"Friendly environment"
We responded:
"Deb, thank you for your wonderful review! I'm happy you enjoyed the friendly environment at our office. We're always here to help with any of your insurance needs. - Al Schelling - State Farm Insurance Agent, Decatur, IL"
Scott Sullivan
October 10, 2024
5
out of
5
rating by Scott Sullivan
"We have had State Farm insurance for years! Very happy with our coverage."
Shanta Rivers
October 10, 2024
5
out of
5
rating by Shanta Rivers
"Great Customer Service!"
We responded:
"Thank you, Shanta! I'm glad you appreciated our customer service. We're always here to help with any of your insurance needs. - Al Schelling - State Farm Insurance Agent, Decatur, IL"
Kennyotta
October 10, 2024
5
out of
5
rating by Kennyotta
"Love the atmosphere and best customer service!"
We responded:
"Kennyotta, thank you so much for your kind words! I'm glad you enjoyed the atmosphere and our customer service. We strive to create a welcoming environment and provide top-notch service. If you ever need anything else, feel free to reach out. - Al Schelling - State Farm Insurance Agent, Decatur, IL"
Latanza Lee
October 9, 2024
5
out of
5
rating by Latanza Lee
"People at this establishment are great!"
We responded:
"Latanza, I'm glad you had such a positive experience with our team! Your feedback means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Al Schelling - State Farm Insurance Agent, Decatur, IL"
Bianca Aguilar
October 5, 2024
5
out of
5
rating by Bianca Aguilar
"Colton was the best! He helped me out with my renters insurance and got me the best deal possible. He made the process smooth and I was able to get it done in 10 minutes. Thank you Colton!"
We responded:
"Bianca, thank you for sharing your experience! I'm happy to hear that Colton was able to assist you with your renters insurance and make the process smooth and quick. We appreciate your kind words and are always here to help with any future needs. - Al Schelling - State Farm Insurance Agent, Decatur, IL"
Sandy Brown
September 23, 2024
5
out of
5
rating by Sandy Brown
"Kenny Brown took care of every detail of my car insurance needs. He was professional and knowledgeable. I will always recommend Kenny Brown. WOW, he also has same last name as me, Mmmm, interesting 🙂"
We responded:
"Sandy, thank you for your wonderful review! I'm happy to know that Kenny took care of all your car insurance needs with professionalism and knowledge. It's great that you share the same last name—what a fun coincidence! We appreciate your recommendation and look forward to assisting you with any insurance needs. - Al Schelling - State Farm Insurance Agent, Decatur, IL"
Cody Cearlock
September 19, 2024
5
out of
5
rating by Cody Cearlock
"Super easy! Great folks"
We responded:
"Thanks, Cody! I'm glad you found the process easy and enjoyed working with our team. We appreciate your feedback and look forward to assisting you with any future needs. - Al Schelling - State Farm Insurance Agent, Decatur, IL"
Cam Lee
September 16, 2024
5
out of
5
rating by Cam Lee
"Great local office to handle your insurance. Quick, easy, and everyone is nice!"
We responded:
"Cam, thank you for your wonderful review! I'm glad you found our office quick and easy to work with. It's great to know that our team's friendliness made a positive impact on your experience. If you ever need further assistance, we're here to help. - Al Schelling - State Farm Insurance Agent, Decatur, IL"
Richard Leigh
August 23, 2024
5
out of
5
rating by Richard Leigh
"I've been going here for a couple of years now, and al is great, and his team 👏 the more coverage u want and / or need, it's a little costly, but it's worth it."
We responded:
"Hello Richard, thank you for the 5-star rating! We are delighted to hear about your positive experience with our insurance agency. Your feedback is greatly appreciated. If you ever need assistance in the future, feel free to reach out. - Al Schelling - State Farm Insurance Agent, Decatur, IL"